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Visiting Someone in a Care Facility

  • Many people find visiting a relative or friend in a nursing home an uncomfortable experience, at least initially. They don't know what to expect or what to say and do. The following guide can help ensure a positive visit.
  • Call ahead to the unit where the person resides to find the best time of the day to visit.
  • Plan to visit when you are not rushed for time.
  • Bring something with you—flowers, a photo album, a magazine, a guest book for visitors to sign, a favorite cassette or CD, or a special food treat (check with staff beforehand about any diet restrictions).
  • Position yourself at eye level, face to face. Be sure you're close and speak loudly enough for the person to see and hear you.
  • Actively listen to what the person is telling you. Express interest in her daily activities and allow her to vent feelings about her situation.
  • Encourage reminiscing. This stimulates the mind and evokes pleasant feelings.
  • Tell some jokes or a funny story, or bring a humorous videotape to watch together. Remember, laughter really is good medicine.
  • If conversation is difficult or impossible, share news about family, friends, or current events. Read aloud or listen to music together. Learn to become comfortable with silence.
  • Check the recreational activities schedule for regular and special events. Accompany the person to one of them. If worship services are offered onsite, attend one together.
  • Telephone between visits if you can't get in as often as you would like.
LISA M. PETSCHE is a social worker and freelance writer.